Top-rated online shop on eKomi.decity-souvenir-shop.de is a certified Trusted Shops member with buyer's protection. More...
  • Germany's largest city selection
  • Free shipping from 50 € (DE)
  • Personal customer service
  • Fast delivery with DHL - worldwide!
  • More than 85.000 happy customers
  • Risk-free shopping
city-souvenir-shop.de - Souvenirs aus Deiner Stadt
Diese Seite auf Deutsch This page in English | Start » Shop Catalogue » Coupons Your account | Shopping Cart | Cash box 

Coupons FAQ

How to use Coupons to buy products

As soon as You have a balance, You can use it to pay for Your orders. During the checkout process, You can redeem Your coupon. In case Your balance is less than the value of goods You ordered, You would have to choose Your preferred method of payment for the difference amount. In case Your balance is more than the value of goods You ordered, the remaining amount of Your balance will be saved for Your next order.

How to redeem Coupons

In case You have received a coupun via e-mail, You can:

  1. Click on the link provided in the e-mail. If You do not have an account in this shop already, please create a personal account.
  2. After having added a product to Your shopping cart, You can enter Your coupon code.

Can I redeem coupons after I've made an order?

No. You cannot redeem any coupons after orders You've already made. You'll have to enter Your coupon code during the checkout process. We cannot redeem Your coupons manually!

Buy Gift Vouchers/Coupons

If the shop provided gift vouchers or coupons, You can buy them alike all other products. As soon as You have bought and payed the coupon, the shop system will activate Your coupon. You will then see the coupon amount in Your shopping cart. Then You can send the coupon via e-mail by clicking the link "Send Coupon".

How to dispatch Coupons

To dispatch a coupon, please click the link "Send Coupon" in Your shopping cart. To send the coupon to the correct person, we need the following details: Surname and realname of the recipient and a valid e-mail adress of the recipient, and the desired coupon amount (You can also use only parts of Your balance). Please provide also a short message for the recipient. Please check those information again before You click the "Send Coupon" button. You can change all information at any time before clicking the "Send Coupon" button.

Problems?

If You have trouble or problems in using Your coupons, please check back with us via our e-mail contact form (click here). Please describe the encountered problem as detailed as possible! We need the following information to process Your request quickly: Your user id, the coupon code, error messages the shop system returned to You, and the name of the web browser You are using (e.g. "Internet Explorer 6" or "Firefox 1.5").


Back

 

city-souvenir-shop.de - Souvenirs aus Deiner Stadt
Valid XHTML 1.0 Transitional FAQ | Terms & Conditions | Shipping and Returns | Privacy Policy | Coupons
Imprint | Contact | Sitemap | RSS Feed | Our Partners
Right of Revocation/ Revocation Form Your account | Shopping Cart | Cash box

City Souvenir Shop Jan-Christian Sandig
Pinkertweg 2 - Benthack-Haus - 22113 Hamburg - Germany
Phone: +49-(0)40-33 42 48 91 - Fax: +49-(0)40-33 42 48 92
Web: city-souvenir-shop.de - E-Mail: info@city-souvenir-shop.de
Diese Webseite gehört zu den 6000 wichtigsten deutschen Internet-Adressen 2012
 
Copyright © 2005-2019 City Souvenir Shop | This site is designed and maintained by Syntax Phreaks Germany Web Programming
  All trademarks, trade names, services marks, product images and logos referenced herein belong to their respective companies or owners.
  eCommerce Engine © 2004 xt:Commerce | Modifications © 2005-2019 Syntax Phreaks Germany Web Programming